By far, one of the best and unexpected rewards for my work are the unsolicited calls of thanks that people make. At the beginning, we talk about sick buildings as a big concern; but the real impact happens when someone returns to the building and realizes that their life is dramatically better.
One asthmatic man in Naperville report that he could not walk around the block without extreme tiredness. After diagnosing and treating the IAQ problem, he reported that he had the best night’s sleep in years. After the second treatment, he was able to easily walk around the block